To-Do Dudes - Terms of Service

Version 2026.4 

Last Updated: May 4th, 2026

PART I — TERMS OF SERVICE

Between The To-Do Dudes, LLC and its Clients

This Master Services Agreement (together with Addendum A and our Privacy Policy) is the entire agreement between you and The To-Do Dudes, LLC. By accepting this agreement, booking a job, activating a Membership, or using any service credit, you agree to everything in this document. Some sections — including the dispute resolution and class-action waiver in Section 15 and the limitation of liability in Section 13 — affect your legal rights. Please read them carefully. If you have questions, please contact (386) 597-0722 or info@thetododudes.com.

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1. Definitions

• "Agreement" means this Master Services Agreement, including Part I, Addendum A, Privacy Policy, and any Order Terms presented at checkout or on an invoice.

• "Dude" means any individual service provider (whether an employee or independent contractor) assigned to perform Services for a Client.

• "Member" means a Client who holds an active Chore Club Membership under Addendum A.

• "Order Terms" means the price, time block, date, location, membership tier, promotional terms, or other job-specific details displayed to you at the time of booking or checkout.

• "Platform" means our website (thetododudes.com and book.thetododudes.com), our telephone ordering line, and any other channel we provide to book or manage Services.

• "Service Area" means the geographic area within which we provide Services at no travel surcharge. Our current Service Area is displayed on our website at https://www.thetododudes.com/ and is subject to change.

• "Services" means the home-services tasks we arrange and perform for Clients, as described on our Platform.

• “Privacy Policy” means The To-Do Dudes privacy practices document, which is incorporated into this Agreement by reference and available at https://www.thetododudes.com/privacy. By accepting this Agreement, you acknowledge that you have read and understand the Privacy Policy.

 

2. The Platform and Services

2.1 What We Do

The To-Do Dudes provides a range of home and property services. We book jobs through the Platform, assign one or more Dudes to perform the Services, and manage billing and customer support. We may perform Services directly through our own team or arrange them through independent contractors.

2.2 License to Use the Platform

We grant you a limited, non-exclusive, non-transferable, revocable license to use the Platform solely to book, manage, and pay for Services.

2.3 Things You May Not Do

You may not:

• Remove copyright, trademark, or other proprietary notices from the Platform;

• Copy, modify, reverse-engineer, or create derivative works from the Platform;

• Scrape, data-mine, or use bots on the Platform;

• Interfere with the Platform's operation or security;

• Solicit or schedule Services directly with any Dude outside the Platform, or hire any Dude as a direct employee, contractor, or household worker during the term of this Agreement and for twelve (12) months afterward without our written consent. If you do so, you agree to pay us liquidated damages of $3,500 per Dude, which the parties agree is a reasonable estimate of the cost to recruit and train a replacement;

• Use the Platform for any unlawful purpose or to harass, defraud, or defame others.

 

3. Eligibility and Accounts

3.1 Who Can Book

To book Services, you must be at least 18 years old, reside in the United States or a U.S. territory, have the legal authority to enter this Agreement, provide accurate contact and billing information, and own the property where Services will be performed or have legal authority from the property owner to authorize Services there.

3.2 Your Account

You are responsible for maintaining the confidentiality of your login credentials and for everything that happens under your account. Notify us immediately at info@thetododudes.com if you suspect unauthorized access.

To close your account or request deletion of your data, email info@thetododudes.com. Some information may be retained as described in our Privacy Policy.

 

4. Booking, Scheduling, Rescheduling, and Cancellation

4.1 How to Book

You can book Services online at book.thetododudes.com, or by phone, text, or email at (386) 597-0722 / info@thetododudes.com. When you book by phone, we will collect the same information required online, and you agree to be bound by this Agreement.

4.2 Time Blocks, Minimums, and Billing Increments

Services are scheduled in time blocks according to our current Service Menu, which sets available block sizes, minimums, and rates. The current Service Menu is posted at thetododudes.com and may be updated from time to time. You will be billed for the full duration of the booked block whether or not the primary task fills the entire time. If your task finishes early, we will use the remaining time on any additional tasks you list. All time beyond the booked block is billed in 15-minute increments, rounded up to the nearest quarter hour.

4.3 Overtime

If the Services will not be completed within the booked block, the Dude will contact you before continuing. If you authorize additional time (verbally, by text, or by email), additional time is billed at the then-current hourly rate using the 15-minute increments described in Section 4.2. The Dude will document the authorization in the internal job notes.

We will not bill you for unauthorized overtime. If you cannot be reached at the scheduled end of the block, the Dude will stop at the end of the block unless safety or site conditions require otherwise.

4.4 Travel Outside the Service Area

If a job is located outside our Service Area, or involves travel between multiple locations, we may charge an out-of-area fee or bill for driving time. Any such fee will be disclosed and agreed to before the job begins.

4.5 Rescheduling and Cancellation

To cancel or reschedule, email info@thetododudes.com, or text (386) 597-0722.

4.5.1 More Than 24 Hours Before the Job

No fee.

4.5.2 Less Than 24 Hours Before the Job

A cancellation fee equal to one (1) hour at the hourly rate applicable to your booking applies. This fee compensates us for the lost booking slot and the Dudes' reserved time.

4.5.3 Severe Weather

Governed by the Weather Policy in Section 4.6.

4.6 Weather Policy

We work through most weather, but safety comes first. We make all weather-related scheduling decisions. Every job has a standard 2-hour minimum charge. The rules below modify that minimum for weather situations only.

We cancel due to weather. If we determine conditions are unsafe before work begins, we will reschedule at no charge.

We arrive but can't safely start. A 1-hour minimum charge applies (this replaces the 2-hour minimum). We will reschedule the rest at no additional fee.

Weather delays during a job. If we pause for weather after work has started, billing pauses. When we resume, billing resumes (in 15-minute increments per Section 4.2). You are charged for time actually worked, subject to the standard 2-hour minimum.

Customer cancellation for weather. Standard cancellation terms in Section 4.5 apply to all cancellations, regardless of the customer's weather concerns. We do not waive cancellation fees for weather conditions we determine are safe to work in.

4.7 Our Right to Refuse, Pause, or End a Job

We may refuse, pause, reschedule, or end a job at any time, with or without fee, if:

• The site is unsafe, unsanitary, or poses a health risk (e.g., hoarding conditions, human or animal waste, active flooding, structural hazards);

• Weather makes the Services unsafe or impracticable;

• A task involves items we consider Prohibited Items under Section 6.3;

• A doorway, hallway, stairway, or other passage is too narrow or unsafe for the work;

• Any Client, occupant, or bystander is threatening, intoxicated, or harassing a Dude;

• Payment authorization cannot be verified; or

• Continuing would expose the Company or its Dudes to unreasonable risk.

If we end a job for safety reasons, you will be billed for time worked up to the stop, plus any applicable cancellation fee. If you direct a Dude to continue work after being warned of a hazard, you waive any claim against the Company or the Dude for damages arising from that continued work.

 

5. Pricing, Payment, and Invoicing

5.1 Current Pricing

Our current hourly rates and service-specific pricing are listed at thetododudes.com/services. The rate that applies to your job is the rate in effect at the time you book, except that Member pricing (if applicable) is governed by Addendum A.

5.2 Authorization Hold

When you book Services, we may place a temporary authorization hold on your payment method in the amount disclosed at booking to confirm it is valid. The hold is released or applied to your final invoice.

5.3 Billing

Payment is due upon completion of the job and charged automatically to the payment method on file. If no valid payment method is on file, an invoice will be issued and is due within twenty-four (24) hours. At the end of each job, we charge your payment method on file for the total due — time worked, materials used, out-of-area fees (if any), and any authorized overtime.

Membership fees are billed separately from job invoices, at the time of sign-up and on each renewal date. Membership billing is governed by Addendum A.

5.4 Late Payments

Invoices not paid when due accrue a late fee of one and one-half percent (1.5%) per month on the unpaid balance plus a flat twenty dollar ($20) administrative fee per overdue invoice, or the maximum rate permitted by Florida law, whichever is less. We may suspend Services, pause Membership benefits, or refer the balance for collection. If we do, you agree to pay reasonable attorneys' fees, court costs, and collection fees.

5.5 Refunds

Payments for completed Services are generally non-refundable. However, we will issue a refund, credit, or redo (at our option) in the following cases:

• Services you paid for were not performed;

• We made a billing error;

• We agree, through our Damage Claim process in Section 7, that we are responsible for damage caused during the job; or

• As required by applicable law.

5.6 Tips

Tips are optional and always appreciated. The Dude(s) who performed your job receive 100% of cash tips. For tips processed through card, the Dude receives the tip amount less the payment processor's transaction fee (approximately 3%).

5.7 Direct Payment to Dudes

Except for tips, all payment for Services must go through the Company. You agree not to pay Dudes directly for Services.

 

6. Your Obligations

6.1 Site Readiness and No-Show

You are responsible for providing safe, legal access to the work area and for disclosing site conditions that could affect the Services (including utilities availability, parking limitations, or access obstacles).

No-show. If no one responds at the job site within fifteen (15) minutes of scheduled arrival, the Dudes will leave. You will be billed a one-hour no-show fee.

6.2 Access, Keys, and Codes

If you give us a gate code, key, lockbox code, alarm code, or any other access credential, you authorize us to use it solely to perform the booked Services. We will not share credentials with anyone other than the assigned Dudes and authorized Company personnel.

If you want us to hold a key or code between jobs, let us know in writing. Otherwise, we will not retain access credentials after a job ends.

You represent that you have the right to share any access credentials you provide. We are not liable for misuse of credentials by third parties outside our control.

6.3 Prohibited Items

We will not handle, move, haul, store, or dispose of:

• Firearms, ammunition, or explosives;

• Illegal drugs or controlled substances;

• Hazardous materials, including flammables, solvents, paints in bulk, asbestos, lead-based materials, medical waste, and biological waste;

• Live animals;

• Cash, jewelry, precious metals, securities, collectibles, or other high-value items you have not disclosed and agreed to in writing;

• Items that cannot be safely lifted by two people without mechanical assistance, unless equipment has been arranged in advance;

• Any item the Dude reasonably believes is stolen, counterfeit, or subject to legal restriction.

We may update this list from time to time by posting a revised version of this Agreement at thetododudes.com/terms. Updates to this section are not material changes under Section 16.4 and do not require re-signing. The version in effect at the time of your booking applies to that job.

If you ask a Dude to handle a Prohibited Item and they decline, Section 4.7 applies.

6.4 Children, Pets, and Third Parties on Site

You are responsible for the safety and conduct of any minor, pet, or other third party at the job site. Pets should be secured. Minors should not be in the active work zone.

 

7. Insurance and Damage Claims

7.1 Insurance

The Company carries commercial general liability insurance and, where required, workers' compensation insurance. A certificate is available on request. These policies do not make us a guarantor of every loss, but they are the primary source of recovery for property damage we cause during a job.

7.2 How to Make a Damage Claim

If you believe we damaged your property during a job, you must:

• Notify us in writing at info@thetododudes.com within five (5) days after the job ends;

• Describe the damage, when it occurred, and which Dude(s) were present if known;

• Provide photographs of the damaged item and its location;

• Preserve the damaged item in its post-damage condition until we (or our insurer) have had a reasonable opportunity to inspect it; and

• Cooperate with any inspection, documentation, or insurer communication we request.

We will acknowledge your claim within three (3) business days and provide a written determination within fifteen (15) business days, unless an insurance investigation requires more time (in which case we will tell you).

Claims not submitted within 5 days may be denied. This short window is necessary because damage becomes difficult to attribute to a specific job after more time passes.

7.3 Items Not Covered

We do not cover:

• Pre-existing damage;

• Normal wear-and-tear from ordinary use of the Services you requested;

• Damage caused by Prohibited Items under Section 6.3;

• Damage caused by site conditions you failed to disclose;

• Consequential damages (e.g., lost rental income); or

• Claims for amounts beyond the limit in Section 13.

 

8. Media, Photos, and Marketing

8.1 Internal Documentation

We photograph and video the work area and Services performed before, during, and after each job for quality assurance, training, insurance documentation, and damage-claim purposes. This documentation is non-optional, as it protects both you and us. Our team is trained to focus photos on the work itself and to avoid including people whenever possible.

8.2 Marketing Use

By accepting this Agreement, you consent to the Company using, reproducing, and publishing media captured at your job,  including your likeness or voice, if incidentally captured, for marketing, promotional, testimonial, and educational purposes on websites, social media, print, or digital advertising. You may opt out of marketing use at any time by emailing info@thetododudes.com. We will make commercially reasonable efforts to remove your likeness from active marketing within thirty (30) days of your request. We are not required to recall printed materials already distributed or delete archived, internal, or insurance-related records.

 

9. Communications

By providing your phone number and email address, you consent to receive communications from us, including:

• Booking confirmations, scheduling updates, and job reminders;

• Invoices, receipts, and payment notifications;

• Membership notifications under Addendum A;

• Service-related calls, texts, and emails from Dudes and office staff; and

• Marketing messages (which you can opt out of at any time).

Message and data rates may apply. Message frequency varies. Text HELP for help or STOP to unsubscribe from marketing messages. Opting out of marketing will not affect booking or account messages. Consent to receive marketing messages is not a condition of purchase or use of our Services.

Call recording. Florida is a two-party consent state. Calls with the Company — inbound or outbound — may be recorded or monitored for quality assurance, training, and recordkeeping. By accepting this Agreement and by engaging in calls with us, you consent to that recording.

 

10. Your Submissions and Our Intellectual Property

10.1 Submissions

Any messages, images, videos, reviews, or other content you submit to us through the Platform (other than your payment information and personal data, which are governed by our Privacy Policy) are your responsibility. You represent that you have the rights to submit the content and that it does not infringe anyone's rights.

You grant us a royalty-free, perpetual, irrevocable, non-exclusive, worldwide license to use, reproduce, adapt, publish, and distribute that content, in whole or in part, including for marketing. You may revoke this license for non-essential marketing uses by emailing info@thetododudes.com; however, we may continue using content already published and may retain copies for records and compliance.

10.2 Our Marks and Content

The To-Do Dudes, the To-Do Dudes logo, and all related graphics, text, and software are owned by the Company or our licensors. You may not use them without our written permission.

 

11. Third-Party Services and Links

The Platform may link to third-party sites and services, including payment processors and software vendors (see Privacy Policy for details). We are not responsible for third-party content or practices. Your use of third-party sites is at your own risk and subject to their terms.

 

12. Suspension and Termination

We may suspend or terminate your access to the Platform, your Membership, or ongoing Services — immediately and without refund — if:

• You breach this Agreement;

• You fail to pay when due;

• You abuse, threaten, or harass a Dude or office staff;

• You engage in fraudulent activity, including chargebacks for Services actually rendered;

• You attempt to circumvent the Platform or hire Dudes outside it; or

• We reasonably believe continuing would expose us or others to harm or legal risk.

You may stop using the Platform at any time. Termination does not release you from payments owed or from provisions of this Agreement that by their nature survive (including Sections 7, 10, 13, 14, 15, and 16).

 

13. Disclaimers and Limitation of Liability

13.1 Disclaimers

We provide the Platform and Services on an "as-is" and "as-available" basis. Except as expressly stated in this Agreement, we make no warranties — express, implied, statutory, or otherwise — including any warranty of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Platform will be uninterrupted or error-free.

13.2 LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATING TO THIS AGREEMENT, THE PLATFORM, OR THE SERVICES — WHETHER IN CONTRACT, TORT, STATUTE, OR OTHERWISE — IS CAPPED AT THE GREATER OF (A) THE AMOUNT YOU PAID FOR THE SPECIFIC JOB GIVING RISE TO THE CLAIM, OR (B) FIVE HUNDRED DOLLARS ($500). WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA, LOSS OF GOODWILL, OR BUSINESS INTERRUPTION. THESE LIMITATIONS APPLY EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE, AND EVEN IF WE KNEW OR SHOULD HAVE KNOWN ABOUT THE POSSIBILITY OF THOSE DAMAGES.

Insurance coverage is separate. Nothing in this Section limits recovery available under our commercial general liability or workers' compensation insurance policies, nor does it limit liability that cannot be limited by law — including claims for bodily injury, gross negligence, or willful misconduct.

 

14. Indemnification

You agree to defend, indemnify, and hold harmless the Company, its officers, members, employees, independent contractors, and affiliates from any third-party claim, demand, loss, damage, or expense (including reasonable attorneys' fees) arising out of or related to:

• Your breach of this Agreement;

• Your misuse of the Platform or Services;

• Your violation of law or of any third party's rights;

• Content you submit under Section 10; or

• Conditions at your property that cause injury or damage.

This obligation does not apply to the extent such claims are caused by our negligence or willful misconduct.

 

15. Dispute Resolution and Class Action Waiver

15.1 Informal Resolution First

Before filing anything, you agree to contact us at info@thetododudes.com with a written description of the dispute and a proposed resolution. We will try to resolve the dispute in good faith within thirty (30) days. If you file a claim without first completing this step, we may seek to stay the proceeding until this informal resolution process is completed.

15.2 Class Action Waiver

You and the Company each waive any right to participate in a class action, collective action, or consolidated proceeding. Each dispute must be brought individually.

15.3 Exceptions

Either party may bring an individual action in small-claims court. Either party may seek injunctive relief in court to protect intellectual property or confidential information.

 

16. General Provisions

16.1 Governing Law and Venue

This Agreement is governed by the laws of the State of Florida, without regard to conflict-of-laws rules. Except as provided in Section 15, any action must be brought exclusively in the state or federal courts located in Flagler County, Florida.

16.2 Attorneys' Fees

In any action or proceeding, the prevailing party is entitled to recover reasonable attorneys' fees, costs, and expenses.

16.3 Entire Agreement; Order of Precedence

This Agreement is the entire agreement between you and the Company regarding its subject matter and supersedes all prior agreements, understandings, and communications. In case of conflict, the order of precedence is: (1) Order Terms presented at checkout or on your invoice; (2) Addendum A (Chore Club); (3) Part I (Terms of Service); (4) Privacy Policy (available at https://www.thetododudes.com/privacy).

16.4 Changes to This Agreement

We may update this Agreement from time to time. We will post the updated version at thetododudes.com/terms, update the Effective Date, and, for material changes, notify you by email or Platform notification. Your continued use of the Platform or Services after the effective date of a change constitutes acceptance of non-material updates.

A material change is one a reasonable customer would pause and reconsider — such as new product lines, mid-term rate increases, new data-sharing practices, or substantial reductions in customer rights. Scheduled price increases at Membership renewal and typo or clarifying edits are not material changes. For material changes, we will ask you to accept the new version before continuing to use the Services.

Updates to Section 6.3 (Prohibited Items) may be made unilaterally and are not material changes.

16.5 Assignment

You may not assign your rights or obligations under this Agreement without our written consent. We may assign this Agreement to an affiliate or to a successor in connection with a merger, sale, or reorganization.

16.6 Notices

Notices to the Company: info@thetododudes.com. Notices to you: the email or phone number on file.

16.7 Severability, Waiver, Force Majeure, Independent Parties

If any provision of this Agreement is held unenforceable, the remaining provisions remain in effect, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable. Our failure to enforce any provision does not waive our right to enforce it later. Neither party is liable for delays or failures caused by events outside reasonable control, including natural disasters, severe weather, utility failures, pandemics, strikes, or government action. Nothing in this Agreement creates a partnership, joint venture, employment, or agency relationship between you and the Company.

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ADDENDUM A

Chore Club Membership, Bulk Hours, and Gifting

This Addendum A applies to Clients who sign up for a Chore Club Membership, purchase Bulk Hours, or purchase or receive Gifted Memberships or Gifted Hours. It supplements Part I. If Part I and this Addendum A conflict, this Addendum A controls for matters related to Membership, Bulk Hours, and gifting.

A1. Defined Terms for This Addendum

• "Bulk Hours" means prepaid service credits denominated in hours that may be applied toward eligible Services.

• "Chore Club" or "Membership" means the annual, access-based membership described in this Addendum.

• "Gifted Hours" means Bulk Hours purchased by a Purchaser and assigned to a Recipient for the Recipient's personal use.

• "Gifted Membership" means a Membership purchased by a Purchaser and assigned to a Recipient for the Recipient's personal use.

• "Purchaser" means the individual or entity that pays for a Membership, Bulk Hours, Gifted Membership, or Gifted Hours.

• "Recipient" means the individual designated by a Purchaser to receive a Gifted Membership or Gifted Hours.

A2. What Membership Is (and Isn't)

A Membership is an access-based annual subscription designed for Clients who use the To-Do Dudes more than once per year. A Membership does not include any labor hours unless the Order Terms clearly state that hours are included. Any included hours are treated as Bulk Hours and are governed by Section A5.

A3. Membership Benefits

While your Membership is active, you receive:

• Member pricing — discounted hourly rate, as set in the current Service Menu;

• Reduced service minimum — as set in the current Service Menu, lower than the standard minimum in Section 4.2;

• Unlimited properties — Member benefits apply to any property booked under your account login;

• Priority scheduling — priority booking windows and faster response;

• A unique Membership code — which you must apply at checkout to receive Member benefits.

Membership benefits are access-based. They do not guarantee completion of any specific task, alter our service availability, or override any safety rules in Part I. Unauthorized use of a Membership code will result in the job being billed at standard rates.
 

A4. Membership Term, Billing, and Auto-Renewal

A4.1 Billing at Sign-Up

Membership fees are billed at the time of sign-up as a separate transaction from any job invoice. Membership payments are processed by Stripe and/or Fieldd.

A4.2 Term

Memberships have a term of twelve (12) months from the activation date.

A4.3 Automatic Renewal

YOUR MEMBERSHIP WILL AUTOMATICALLY RENEW AT THE END OF EACH TERM for another twelve (12) month term at the then-current Membership price, unless you cancel before the renewal date.

A4.4 How to Cancel Auto-Renewal

You can cancel auto-renewal at any time by emailing info@thetododudes.com or texting (386) 597-0722. Cancellation stops future renewals. It does not refund the current term, except as described in Section A6.

A4.5 Renewal Reminder and Price Changes

We will send a renewal reminder by email at least thirty (30) days before each Membership renewal, listing the renewal date and the renewal price. We may change Membership prices; price changes apply to future renewals only, not the current term, and will be included in the renewal reminder.

A5. Bulk Hours

A5.1 What They Are

Bulk Hours are prepaid service credits expressed in hours. You buy them in advance at a per-hour rate set in the Order Terms.

A5.2 Who Can Buy Them

Non-Members may purchase Bulk Hours at standard rates. Members may purchase Bulk Hours at Member pricing.

A5.3 Expiration

Bulk Hours expire twelve (12) months from the date of purchase. Expired Bulk Hours are forfeited and not refundable.

A5.4 Applying Bulk Hours

Bulk Hours are applied to eligible Services at the rate in effect when the hours were purchased. Bulk Hours do not cover materials, out-of-area fees, cancellation fees, late fees, or any charges other than time-based labor. If a job exceeds your Bulk Hours balance, the remainder is billed to your payment method on file.

A5.5 No Cash Value

Bulk Hours have no cash value, may not be redeemed for cash, and may not be resold.

A6. Refunds, Cancellations, and Unused Credits

A6.1 Membership Fees

Membership fees are refundable within fourteen (14) days of purchase only if no Membership benefit has been used. After 14 days, or after any benefit is used, Membership fees are non-refundable.

A6.2 Death or Incapacity

If the account holder dies or becomes permanently incapacitated, the estate or legal representative may request a pro rata refund of any remaining prepaid Bulk Hours balance upon presentation of reasonable proof (death certificate, letters testamentary, court order, or similar documentation). Refunds will be calculated based on the unused Bulk Hours balance at the rate originally paid. Membership fees are non-refundable.

A7. Gifted Memberships

When you purchase a Gifted Membership:

• You are the Purchaser and the designated individual is the Recipient;

• You pay all fees at checkout;

• The Recipient must activate the Membership to use it;

• Upon activation, the Recipient becomes the Member and is bound by Part I and this Addendum;

• Gifted Memberships are non-refundable and non-transferable once activated;

• Before activation, we may, at our discretion, allow reassignment to a different Recipient;

• Gifted Memberships do not automatically renew; they expire at the end of their twelve-month term unless the Recipient chooses to continue as a paying Member.

A8. Gifted Hours

When you purchase Gifted Hours:

• You are the Purchaser and the designated individual is the Recipient;

• You pay all fees at checkout;

• Gifted Hours are for the Recipient's personal use only;

• Gifted Hours may not be redeemed for cash and may not be resold;

• Gifted Hours do not include Membership benefits unless the Order Terms expressly say so;

• The Recipient is responsible for any charges beyond available Gifted Hours (materials, overtime, out-of-area, etc.);

• Gifted Hours expire twelve (12) months from the date the Recipient activates them, with an outside limit of twenty-four (24) months from the date of purchase, whichever comes first.

A9. Transfers

Memberships, Member pricing, priority benefits, and Bulk Hours are non-transferable between accounts. The only exception is a Gifted Hours or Gifted Membership purchase at checkout (Sections A7 and A8).

No other transfers are permitted. Bulk Hours and Gifted Hours may not be used to operate a resale or competing service. In the event of death or permanent incapacity of the account holder, see Section A6.2 for refund treatment.

A10. Abuse and Misuse

We may suspend or terminate any Membership, Bulk Hours balance, or Gifted Hours balance — without refund — if we reasonably believe the account is being used for resale, circumvention, or unsafe conduct.

 

Acceptance of Entire Agreement

This document constitutes Version 2026.4 of The To-Do Dudes Master Services Agreement, effective May 4th, 2026. By checking the acceptance box, typing your name, or otherwise indicating your agreement, you confirm that you have read, understood, and agreed to this entire Master Services Agreement as a single, unified agreement, including Part I (Terms of Service), Addendum A (Chore Club Membership, Bulk Hours, and Gifting, if applicable), and our Privacy Policy (available at thetododudes.com/privacy).

If you purchase a Membership, Bulk Hours, or activate a Gifted Membership or Gifted Hours, your acceptance of Addendum A is additionally confirmed by that purchase or activation.

You consent to electronic acceptance under the U.S. E-SIGN Act and Florida's Uniform Electronic Transaction Act (§668.50), and agree that your electronic acceptance has the same legal effect as a handwritten signature.