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Payment FAQ's

How do I pay my invoice?

Once a job is complete, we will send an invoice to your email. You can add a tip and pay through the invoice using a credit/debit card.
For a tutorial on how to rate and tip online, click here!

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How do I add my card on file?

1) Visit book.thetododudes.com

2) Click the three black lines in the top left corner

3) Click "Payments"

4) Click "Add Card" and insert your card information 

5) Click "Save"

For a tutorial on how to add a card on file, click here!

Do the To-Do Dudes accept tips?

Yes! While it is not expected our team greatly appreciates any gratuity. This can be paid to our team with cash at the end of a job or applied to the invoice when paying online.
For a tutorial on how to add a rating and tip, click here!

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Do you have a minimum booking time?

Yes, we have a two-hour minimum for each project. This ensures we can properly compensate our team for their drive time. In our serviceable region, team members may drive anywhere from 15 to 45 minutes to an appointment.

How long will my project take?

Most first-timers begin with one or two Dudes for our two-hour minimum. This will help you better understand the value we can provide for future appointments. If you have a big project and need it completed in one day, we suggest booking more time than expected. With the To-Do Dudes you will only pay for the time we are at the property above our two hour minimum. 

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How do I use my free hour for my referral?

If you have a promo code, you can use this when booking an appointment online to receive your free hour. Otherwise, call us at 386-597-0722 and we will apply the discount to your next appointment.

How do I use a promo code?

(1) On the final page when online booking, click on the labeled “Promo Code”
(2) Enter your code, then click Apply.
(3) When entered correctly, you will see a discount added to the summary and total cost.

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